Advanced Tax Guidance Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing or using the website advtaxguide.com (the “Site”), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must discontinue use of the Site immediately.

2. Services Provided

2.1 Tax Analytics & Support Services

Advanced Tax Guidance offers specialized review, analysis, and support services related to tax matters. All service descriptions are provided on the Site and may be updated from time to time.

3. Fee Policy

All fees are stated in Canadian dollars and are payable in advance. Fees are non-refundable after services have been fully delivered, except as set out in section 4.1 below.

4. Refund and Cancellation Policy

4.1 Services (Tax Analytics & Support)

Clients may request a refund within 14 calendar days of purchase so long as no substantive deliverables have been provided. Approved refunds will be issued to the original payment method within 10 business days. Clients may also choose to transfer unused portions of their service package to a future date within 120 days of the original start date. Once custom analyses or final reports have been delivered, no refund is available, as work has been completed on the client’s behalf.

4.2 Infoproducts

For downloadable guides, training modules, and templates, customers have 7 days from the date of purchase to request a refund, provided the infoproduct has not been accessed beyond sample previews. Approved refunds will be processed within 5 business days. No transfers are offered for digital products once full access has been granted.

4.3 Physical Goods

Items shipped through the Site may be returned within 30 days of receipt in their original, unused condition. The customer is responsible for shipping costs. After we receive and inspect the returned item, refunds will be issued to the original payment source within 10 business days. Customers may alternatively request a replacement item or credit toward future purchases.

5. User Obligations

Users must provide accurate and complete information when engaging with the Site. Any misuse or unauthorized activity may result in termination of access.

6. Intellectual Property

All content, interactionmarks, logos, and materials on the Site are the property of Advanced Tax Guidance and are protected by applicable laws. No portion may be reproduced without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Advanced Tax Guidance shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or services provided, even if advised of the possibility of such damages.

8. Governing Law and Dispute Resolution

These Terms of Service shall be governed by the laws of Ontario, Canada. Any disputes will be resolved through confidential binding arbitration in Toronto, Ontario.

9. Contact Information

Advanced Tax Guidance

301 Front Street West, Toronto, ON M5V 2T6, Canada

Phone: +14162526033

Business ID: 699863228

For further assistance, please use our contact form.